ph966 Privacy
Policy

This Privacy Policy ("Policy") describes the practices of ph966 ("ph966", "we", "us", or "our") regarding the collection, use, disclosure, storage, and protection of personal information provided by users ("you", "Player", or "Member") of our online casino platform accessible at ph966.net ("Platform").

ph966 is committed to safeguarding the personal information of every player who registers and engages with our Platform. We process personal data in strict compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC). We also adhere to the data governance requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) as part of our operating licence obligations.

If you do not agree with the terms of this Privacy Policy, please do not register for or use the ph966 Platform. You may also withdraw your consent at any time by contacting our Data Privacy Officer (DPO) — however, withdrawal of consent may limit or prevent your ability to use certain features of the Platform.

For the purposes of the Data Privacy Act of 2012, ph966 acts as the Personal Information Controller (PIC) in respect of all personal data collected through the ph966 Platform. This means ph966 determines the purposes and means of processing your personal information.

ph966 has designated a Data Privacy Officer (DPO) responsible for overseeing our data protection compliance programme, handling data subject access requests, managing breach notifications, and liaising with the National Privacy Commission. You may reach our DPO at any time through the contact details provided in Section 15 of this Policy.

ph966 collects and processes the following categories of personal data in connection with the operation of its Platform and the provision of its gaming services:

ph966 does not collect sensitive personal information such as biometric data, health information, or data relating to religious or political affiliations, except where expressly required by applicable Philippine law or PAGCOR regulations.

ph966 collects personal data through the following means:

• When you register a ph966 account and complete the sign-up form.
• When you submit identity or address documents for KYC verification.
• When you make a deposit or request a withdrawal via GCash, PayMaya, BPI, BDO, Metrobank, or other supported payment methods.
• When you contact ph966 support via live chat or email.
• When you participate in promotions, surveys, or the Black Diamond VIP Programme.
• When you update your account profile or communication preferences.

• Through cookies, web beacons, and similar tracking technologies when you visit ph966.net (see Section 10 for full details).
• Through our platform's session logs, which record gameplay activity, login times, and navigation patterns for security and fraud prevention purposes.
• Through device fingerprinting used to identify and prevent multi-accounting and unauthorised access.

• From identity verification service providers engaged by ph966 for KYC and AML compliance.
• From payment processors and financial institutions, to verify transaction legitimacy and prevent fraud.
• From PAGCOR or other regulatory bodies where required under Philippine gaming regulations.

ph966 uses your personal data only for specified, legitimate purposes directly related to the operation of the ph966 Platform and compliance with applicable Philippine law. We do not process your data in any manner incompatible with these stated purposes. The primary uses of your personal data are:

• Account Management: Creating, maintaining, verifying, and securing your ph966 account throughout your membership.
• Service Delivery: Providing you with access to ph966's full suite of games including JILI slots, live casino, sports betting, bingo, Royal Fishing, and all other Platform features.
• Payment Processing: Processing your deposits and withdrawals through your chosen payment method in Philippine Peso (₱) in a secure and timely manner.
• KYC & Identity Verification: Verifying your identity and age (21+) in compliance with PAGCOR requirements and Philippine anti-money laundering laws.
• Fraud Prevention & Security: Detecting and preventing unauthorised access, multi-accounting, bonus abuse, money laundering, and other prohibited activities.
• Regulatory Compliance: Fulfilling our obligations to PAGCOR, the AMLC (Anti-Money Laundering Council), the NPC, and other competent Philippine authorities.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and delivering appropriate responsible gaming interventions.
• VIP Programme & Promotions: Administering the Black Diamond VIP Programme, calculating tier progression, and delivering personalised bonuses and offers (with your consent where required).
• Customer Support: Responding to your enquiries, resolving disputes, and maintaining records of communications for quality assurance purposes.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve platform performance, game selection, and user experience.
• Marketing Communications: Sending you promotional emails, SMS notifications, or in-platform messages about ph966 offers and events — only where you have opted in and subject to your right to opt out at any time.

Under the Data Privacy Act of 2012, ph966 relies on the following lawful bases for processing your personal data:

• Consent (Sec. 12(a) DPA): Where you have given your free, specific, informed, and unambiguous consent — in particular for marketing communications and non-essential cookies.
• Contract Performance (Sec. 12(b) DPA): Where processing is necessary to fulfil our contractual obligations to you under the ph966 Terms & Conditions, including account management, payments, and service delivery.
• Legal Obligation (Sec. 12(c) DPA): Where processing is required to comply with applicable Philippine law, including KYC/AML obligations, PAGCOR regulatory requirements, and NPC directives.
• Legitimate Interests (Sec. 12(f) DPA): Where processing is necessary for the legitimate interests of ph966 or a third party — including fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided such interests are not overridden by your fundamental rights and freedoms.

ph966 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with carefully selected third parties only in the following circumstances:

• Service Providers (Personal Information Processors): We engage trusted third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These include identity verification providers, payment processors, fraud detection services, cloud hosting providers, and customer support platforms. All such processors are required to maintain the same level of data protection as ph966.
• Game Software Providers: Game providers such as JILI and other integrated partners may receive limited technical data (e.g., session tokens, anonymised player IDs) necessary to deliver their games through the ph966 Platform. They do not receive your full identity or financial data.
• Regulatory Authorities: ph966 is required by Philippine law to disclose player data to PAGCOR, the AMLC, the NPC, the Bureau of Internal Revenue (BIR), and other competent authorities upon lawful request, court order, or as part of our regulatory reporting obligations.
• Law Enforcement: We may disclose personal data to Philippine law enforcement agencies where required by law, court order, or where ph966 reasonably believes disclosure is necessary to prevent or investigate a crime or protect the safety of a person.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of ph966's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections as described in this Policy. You will be notified of any such transfer.

ph966 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

Upon expiry of the applicable retention period, ph966 will securely delete or anonymise your personal data in accordance with NPC-approved disposal procedures. Anonymised data that can no longer be attributed to you may be retained indefinitely for analytical and platform improvement purposes.

ph966 implements comprehensive technical, organisational, and physical security measures designed to protect your personal data against unauthorised access, alteration, disclosure, destruction, and accidental loss. Our security programme includes:

• Encryption: All data transmitted between your device and ph966.net is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data stored in our systems is encrypted at rest using AES-256 encryption.
• Access Controls: Personal data is accessible only to ph966 personnel and authorised processors who have a legitimate need to access it. Role-based access controls and multi-factor authentication are enforced for all administrative access.
• Network Security: ph966's infrastructure is protected by firewalls, intrusion detection systems, DDoS mitigation, and regular security patching and vulnerability assessments.
• Two-Factor Authentication (2FA): ph966 offers 2FA to all players and strongly recommends its use to protect your account from unauthorised access.
• Data Breach Response: ph966 maintains a documented data breach response plan. In the event of a personal data breach likely to cause serious harm, ph966 will notify the National Privacy Commission within 72 hours and affected players without undue delay, in accordance with NPC Circular No. 16-03.
• Employee Training: All ph966 personnel who handle personal data receive regular training on data privacy obligations, security procedures, and the requirements of the Data Privacy Act of 2012.

ph966.net uses cookies and similar technologies to deliver a functional, secure, and personalised experience. A cookie is a small text file placed on your device when you visit a website. ph966 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of ph966.net — including maintaining your login session, remembering your language preference, and ensuring platform security. These cookies cannot be disabled without affecting core platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data on how players use ph966.net — such as which pages are visited most frequently and how long sessions last. This data helps us continuously improve Platform performance.
• Functionality Cookies: Allow ph966.net to remember your settings and personalisation preferences (e.g., preferred game category, last-visited lobby section) to deliver a more tailored experience.
• Targeting & Marketing Cookies: Used, with your consent only, to deliver relevant ph966 promotional content to you on Platform. ph966 does not use third-party advertising network cookies.

You may manage or disable non-essential cookies at any time through your browser settings or the ph966 cookie preference centre, accessible via the cookie notice displayed on your first visit to ph966.net. Please note that disabling certain cookies may affect the functionality or performance of the Platform.

Under the Data Privacy Act of 2012 and its IRR, you have the following rights in respect of your personal data held by ph966. You may exercise any of these rights by contacting our Data Privacy Officer using the details in Section 15:

ph966 will respond to all verified data subject requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, ph966 may extend this period by a further 30 days, and will notify you of the extension and reason within the initial 30-day window. ph966 will not charge a fee for handling data subject requests unless they are manifestly unfounded or excessive.

ph966 is an online casino platform exclusively for adults. In accordance with Philippine law and PAGCOR regulations, you must be at least 21 years of age to register for and use ph966. We do not knowingly collect, use, or retain personal data of individuals under the age of 21.

ph966 employs robust age verification procedures during the account registration and KYC process to prevent underage access to the Platform. All players are required to submit valid, government-issued identification confirming they are 21 years of age or older before any deposit or withdrawal activity is permitted on their account.

ph966 primarily processes and stores personal data within the Republic of the Philippines. However, some of our trusted third-party service providers — including cloud infrastructure providers and certain software vendors — may process or store data in servers located outside the Philippines.

Where personal data is transferred outside the Philippines, ph966 ensures that appropriate safeguards are in place to protect your data to at least the same standard as required under the Data Privacy Act of 2012. These safeguards include:

• Entering into data transfer agreements with receiving parties that incorporate the standard contractual clauses approved by the National Privacy Commission.
• Transferring data only to countries, territories, or organisations that the NPC has determined provide an adequate level of data protection.
• Implementing additional technical and organisational security measures proportionate to the risks associated with the transfer.

You may request details of the specific safeguards in place for any international data transfers involving your personal data by contacting our DPO using the contact information in Section 15.

ph966 reserves the right to update, revise, or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or for any other operational reason. The revised Policy will be posted on ph966.net with the updated effective date prominently displayed.

Where changes to this Policy are material — meaning they significantly affect how your personal data is processed or your rights as a data subject — ph966 will notify you by email to the address registered on your ph966 account and/or via a prominent notice on the Platform at least 14 days prior to the changes taking effect. Your continued use of the ph966 Platform after the effective date of any amended Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ph966 processes your personal data, please contact our Data Privacy Officer:

• Data Privacy Officer: ph966 Data Privacy Officer
• Platform: ph966.net
• Email: [email protected]
• Live Chat: Available 24/7 directly on ph966.net — our Filipino-speaking support team is always ready to assist.
• Response Time: All privacy-related enquiries will receive an acknowledgement within 3 business days and a full response within 30 calendar days.

If you are not satisfied with ph966's response to your privacy concern, or if you believe ph966 has violated your data privacy rights under the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for enforcing the Data Privacy Act and protecting the data privacy rights of Filipino citizens.